Support & Services
Get the support you need to succeed with Bass OS. We offer flexible consultation-based services tailored to your specific requirements.
All Support and Services provided are part of Navotpala Tech's comprehensive Products and Services portfolio.
🎯 Free Initial Consultation
Schedule a free 30-minute consultation to discuss your project needs and get personalized recommendations.
Service Levels
Community
Perfect for hobbyists and small projects
- ✓Free community support through Telegram and Discord
- ✓Documentation and guides
- ✓GitHub issue tracking
- ✓Community-driven support
- ✓Basic troubleshooting guides
Professional
Ideal for businesses and commercial projects
- ✓Priority email support
- ✓Custom configuration assistance
- ✓Monthly consultation calls
- ✓Advanced troubleshooting
- ✓Custom build requests
- ✓SLA: 48-hour response time
Enterprise
Comprehensive support for large deployments
- ✓Dedicated support engineer
- ✓Custom development services
- ✓On-site consultation available
- ✓Priority feature requests
- ✓Custom licensing options
- ✓SLA: 24-hour response time
- ✓Phone and video support
Bass OS Custom Build Service
Transform your vision into reality with our comprehensive custom build service. We handle everything from source setup to addon integration, delivering a production-ready Bass OS build tailored to your exact specifications.
What's Included
- 🔧Build Environment Setup
Complete build environment preparation, signature generation, and secure compilation infrastructure
- ⚡Addon Integration
Professional integration of your selected addons with comprehensive testing
- 🛡️Security & Compliance
Secure storage, version control, and compliance with licensing requirements
- 📋Documentation & Support
Complete documentation, deployment guides, and initial support
How It Works
Consultation & Planning
Discuss your requirements and select the perfect addons for your use case
Browse & Select Addons
Explore our comprehensive addon library and choose the features you need
Custom Build & Integration
Our team builds and integrates your custom Bass OS with selected addons
Delivery & Support
Receive your production-ready build with documentation and ongoing support
Build Your Custom Bass OS Today
Start by exploring our addon library to see what's possible, then contact us for a custom quote.
Our Process
From initial consultation to final delivery, we follow a proven 5-step process that ensures quality, stability, and professional results for every project.
Consultation & Scoping
We listen to your needs and define the project requirements.
Technical Deep Dive & Estimate
Our engineers analyze the source code, identify exact files and modules to be changed, and estimate development time.
Development & Implementation
We perform the coding work, whether it's an app update or a low-level OS modification.
Compilation & Testing
The "heavy lifting" phase. We recompile the entire OS, create a new system image, and rigorously test for stability.
Delivery & Review
We deliver the finalized build to you for approval and feedback.
Why Even "Simple" Changes Require This Professional Workflow
Even a seemingly simple text change in Bass OS requires this entire professional workflow to guarantee a stable, production-ready product. Operating system modifications involve complex dependencies, security considerations, and extensive testing to ensure no new bugs are introduced. Our rigorous process protects your investment and ensures reliable results that meet enterprise standards.
Frequently Asked Questions
Common questions about our Bass OS development process and services
Have More Questions?
Our team is here to help. Schedule a consultation or contact us directly for personalized answers.
Is Our Service Right for You?
We Partner Best With Forward-Thinking Organizations
Our Ideal Partners
We provide specialized engineering services for businesses developing dedicated hardware products. Our ideal partners understand that embedded software development is a collaborative and technical process.
We are a great fit for companies looking for a long-term engineering partner to handle the complexities of the Android Open Source Project, from initial bring-up to ongoing maintenance.
You're a perfect fit if you:
- ✓Are developing hardware products that need custom Android builds
- ✓Value technical expertise and collaborative partnerships
- ✓Need ongoing support and maintenance for your embedded systems
- ✓Understand the complexity of Android Open Source Project development
- ✓Are planning for production volumes that justify custom development
We May Not Be the Right Fit If...
To ensure we can provide the best service to our clients, we focus on specific types of projects and partnerships.
- ✗You're looking for consumer ROM modifications or personal device customization
- ✗You need immediate fixes without proper planning and testing phases
- ✗Your project timeline doesn't allow for our comprehensive development process
- ✗You're seeking the lowest-cost option rather than quality engineering
- ✗You expect one-time fixes without ongoing support relationships
Looking for Something Different?
If you're looking for consumer ROM modifications or hobbyist support, we recommend checking out the community resources and forums available for popular custom ROMs.
Ready to Partner With Us?
If this sounds like your project and organization, we'd love to discuss how we can help bring your hardware vision to life with custom Bass OS solutions.
Ready to Get Started?
Contact our team to discuss your specific requirements and get a custom quote.